Check DANA and QRIS Data Handling
Our Privacy Policy applies to data collected when you create an account, complete phone verification, sign in, contact support or check a wallet status. We use account details to maintain access records, payment references to match a transaction with the correct account, and device signals to
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protect sign-in sessions from unusual activity. A DANA, OVO, GoPay or QRIS reference can therefore remain connected to a support case or cashier record without giving us access to your wallet password. Bank transfer and virtual account references are handled in the same account-matching process. We
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do not describe access as universal: eligibility depends on local law and our available service scope. You can request clarification through the support routes below, and we will ask for enough account detail to locate your record without asking you to send a wallet password or
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full authentication secret.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.